In the year 2019/2020 it had been estimated that staff turnover in adult social care was around 30%. Approximately 430,000 employees left their current position with only around 67% of these employees remaining in the field. A large proportion of these leavers left social care within their first year, the figure was much lower for those with more experience of the industry.
It is no secret that staff retention within this industry is an issue and more often than not care homes have to rely on the services of agency staff to bridge gaps in their rotas however whilst agency staff are a valuable resource to care managers, care homes will always strive to use their services as little as possible.
Staff retention is the basis of a good business and an outstanding home. Continuity of service is at its best when staff are familiar the home, with each other and with the residents.
The key to staff retention in care is the same as in any other industry, provide employees with working conditions that enable them to thrive, to advance their careers and most of all to feel valued and heard.
Glenvale Park is proud to be able to boast being a no agency care home. From day one we have built a team who are passionate about what they do, who work together, who support one another and encourage each other to be the best that they can be, and this support starts at the top.
The team at Glenvale are valued, treated as individuals, and heard. Everyone has a role to play, a talent that they bring. We do not take anyone for granted; we actively encourage a work/life balance and allow people the space required to address any issues in a safe and responsive environment.
We get to know our team members; we remember special occasions and never overlook the importance of giving praise where it is due; we offer understanding and training to any team member that might feel in need of a little help and actively encourage career advancement and personal development. And we always make sure to inject a little fun into our busy schedules.
We are immensely proud of our team here at Glenvale Park and they are proud of us.
It may sound a little cliché, but people are at the heart of everything we do, we are a care home, the clue is in the name, we care for our residents, we care for their families, and we care for each other.