P M (Resident)
Friendly and happy atmosphere
I've enjoyed my stay. The people are very friendly and a happy atmosphere.
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Our Care
Our approach to care
Our spacious en-suite rooms, tastefully decorated communal spaces, accessible gardens, full-screen cinema room and hair salons give residents the freedom to be as independent as they wish. We also have a full calendar of activities and trips out to let our residents enjoy busy and fulfilling lives.
All of our care home buildings have all been thoughtfully designed to allow residents living with dementia to be monitored safely without this ever becoming intrusive.
Our homes also include a number of features designed to stimulate and prompt the attention and interaction of residents living with dementia.
Residential Care
Residential care can be an ideal option for those people who could benefit from a bit of extra support and security in their lives. When staff are on hand to help with everyday tasks, worries about dealing with personal care, reduced mobility, general frailty and isolation are all reduced.
We understand that the more we know about our residents, the better we can care for them. To help our caring and friendly staff with this, we use technology throughout our care homes. Our computerised care planning system allows us to develop a personalised care plan for every resident that includes their hobbies and interests as well as medical needs. In this way, we can help meet the needs of everyone.
Dementia Care
Residents living with dementia can sometimes find it hard to communicate what they need. Our approach of treating each resident as an individual is backed by our qualified staff, who work tirelessly to help them.
We support residents living with dementia so that they can live life to the fullest. Our care homes provide them with a safe environment for our residents which, in turn, gives peace of mind to their friends, families and loved ones. Since it is vital that both mind and body remain active, daily activities are at the heart of our dementia care.
Respite
Halcyon Care Homes offers short-term respite stays for older people who might not want or need to move in permanently, yet who need some extra help from time to time. Whether they are recovering from surgery or illness, or want to give their family carer a break, short stays can be organised and then repeated as often as they are required.
Any resident on a short break can take part in all daily activities and will receive the same high quality of care that full-time residents enjoy. A short break can also be an opportunity to trial the wonderful facilities we have on offer before deciding to make the move permanent.
What our residents say
Hundreds of happy residents across the country
S F (Respite Resident)
Three weeks of very good care
Three weeks of very good care.
V L (Resident)
Lovely tea and cakes
I spent an enjoyable three hours at The Mad Hatters Tea Party. There was plenty of lovely tea and cakes. The staff had worked so hard. The tables looked authentic and everyone thoroughly enjoyed themselves.
Yvonne H (Daughter of Resident)
Can't recommend Hazel End enough - excellent across the board!
Hazel End is a very caring and loving environment and our family can rest easy knowing Mum is receiving the very best of care. All the staff we have spoken to have been very helpful and very caring too! Can't recommend Hazel End enough - excellent across the board! Thank you so much.
Marian M (Daughter of Resident)
The people are lovely, very caring and respectful.
As a family, we are really pleased with the care that our mother is receiving at Hazel End. The people are lovely, very caring and respectful. Any problems encountered are always quickly resolved. Thank you so much.
D G Resident
I enjoyed every minute
I went to the party which I enjoyed every minute.
B J (Resident)
I enjoyed meeting old friends
I enjoyed last evenings party at Marham House - meeting with old friends and staff.
P C (Resident)
Good to feel safe, cared for and treated with respect.
I used this care home for respite after a nasty fall. I found it a very helpful and pleasant 2-week stay. Kind, cheerful and helpful staff, nothing too much trouble. Pleasant, bright rooms, nicely decorated and furnished. Friends and relatives always made welcome, cleanliness good. Activities got me joining in, I loved the whole experience.
M B (Respite Resident)
Outstanding facilities and staff
Staff are knowledgeable, friendly and helpful. The senior carer is extremely good at keeping my family versed in my condition during my stay.
J T (Daughter of Resident)
Beautiful cosy home atmosphere
We were made very welcome from the moment we walked through the door. Very friendly staff and more than happy to accommodate our mother's needs. We did not hesitate that this would be a very safe and caring home. After spending a lot of time worrying about finding the right home Marham has exceeded our expectations.