How Hazel End Care Home Can Help Your Loved One During COVID19.

Allison Squires, Home Manager at Hazel End care home believes the key to its success is making it a home-from-home. Having successfully taken her previous home from a building site up to achieving an outstanding rating from the CQC, Allison is now making her mark on this new care home.

Allison provides her advice for caring and protecting your elderly loved one during coronavirus.

Can I visit my relative?

“Currently the home is closed to visitors, this is to ensure that we keep the risk of Covid- 19 coming not the home to a minimum. We can organise virtual visiting though Skype or face time or other social networking sites. You can come to the home and we can organise for you to see your loved ones from a distance outside of the building. However, it is essential that you stay away from them no touching or hugging, very difficult” said Allison.

Are Care Homes Safe?

Allison said “Hazel end is safe as we put in place very strict control of infection measures that we work by every day without fail. It is essential that we do this again to keep risks to a minimum. We have also been very fortunate to be able to test all staff and residents.”

What we do/What measurements are in place?

We are currently allowing new residents to be admitted to Hazel End as “we have the ability to be able to isolate people on admission to ensure their safety for all for the first 7 days.”

New care home in Bishops Stortford

Hazel End is a brand new, luxury care home located in the picturesque countryside just outside of Bishops Stortford. The home specialises in residential and residential dementia care- at this current time all staff are working extremely hard to offer support and care for both residents and family members.

We understand how difficult it is for family members to be unable to see their loved ones therefore the home has set up a short term solution, Allison Squires stated “We have set up a Skype account so that you can have a video call with your loved ones during this difficult time. It will give you the opportunity to still see and talk to your loved ones safely. We have set this up on our very large Rainbow table in the library so that residents can have a private conversation or some family time.”

Although the residents of Hazel End are unable to leave the home during the current pandemic, staff are determined to keep their residents occupied and entertained, with a range of activities planned daily. So far residents have taken part in; pamper afternoons, quizzes, card games, day at the races, art classes, cinema afternoons, musical hats and much more. They have taken on fundraising activities for the NHS and have also had generous donations of, fish and chips, dominoes pizza and cupcakes.

Hazel End Care Home is a luxurious, brand new 66-bedroom facility on Kitchener Road, St Michael’s Hurst development. It is like walking into a top-class hotel with a welcoming reception and a homely environment. The facilities are amazing. There are three lounges, a sky bar with views over the surrounding area, a garden room which opens onto the garden, there is a quiet room, cinema, a library and seating areas in the corridors as well.

The tea-room offers a relaxed dining experience while the daily menu, created by the resident chef, features everything from a traditional English breakfast with eggs cooked to your liking, to succulent roast pork or lighter meals such as homemade soups.

Trusting the right care home with your loved one is a huge decision - Hazel End strives to give peace of mind to residents’ families. We can aid in supporting and relieving some of the pressures faced daily whilst we battle against this dreadful virus.